billing@ as of 2009-03-14

Jan'09

192

196

379

772 (5)

Feb'09

136

250

472

875 (17)

Mar'09

72

108

38

122

70

443 (141)

support@ as of 2009-03-14

Nov'08

92

218

189

499 (0)

Dec'08

155

261

231

648 (1)

Jan'09

189

339

188

719 (3)

Feb'09

192

345

183

740 (20)

Mar'09

30

71

164

73

387 (79)

Meaning of fields

Month

not Moved

01 Explain / 01 Reception Answered

01 Waiting

02 Cash / 02 Phone Answered

02 Waiting

03 Account / 03 Service Answered

03 Waiting

Total (waiting)