billing@ as of 2009-03-17

Jan'09

192

196

379

772 (5)

Feb'09

136

251

473

875 (15)

Mar'09

92

135

24

180

46

501 (94)

support@ as of 2009-03-17

Nov'08

92

218

189

499 (0)

Dec'08

155

261

231

648 (1)

Jan'09

189

339

188

719 (3)

Feb'09

192

345

183

740 (20)

Mar'09

21

86

25

203

95

462 (78)

Meaning of fields

Month

not Moved

01 Explain / 01 Reception Answered

01 Waiting

02 Cash / 02 Phone Answered

02 Waiting

03 Account / 03 Service Answered

03 Waiting

Total (waiting)