billing@ as of 2009-03-18

Jan'09

192

203

380

779 (4)

Feb'09

136

294

473

917 (14)

Mar'09

150

96

165

30

193

46

690 (236)

support@ as of 2009-03-18

Nov'08

92

218

189

499 (0)

Dec'08

155

261

231

648 (1)

Jan'09

189

339

188

719 (3)

Feb'09

192

345

184

740 (19)

Mar'09

36

91

27

208

100

496 (97)

Meaning of fields

Month

not Moved

01 Explain / 01 Reception Answered

01 Waiting

02 Cash / 02 Phone Answered

02 Waiting

03 Account / 03 Service Answered

03 Waiting

Total (waiting)