billing@ as of 2009-03-22

Jan'09

192

204

380

779 (3)

Feb'09

136

299

474

917 (8)

Mar'09

20

121

191

38

241

35

656 (103)

support@ as of 2009-03-22

Nov'08

92

218

189

499 (0)

Dec'08

155

261

231

648 (1)

Jan'09

190

339

188

720 (3)

Feb'09

192

345

185

740 (18)

Mar'09

31

116

29

245

115

23

572 (96)

Meaning of fields

Month

not Moved

01 Explain / 01 Reception Answered

01 Waiting

02 Cash / 02 Phone Answered

02 Waiting

03 Account / 03 Service Answered

03 Waiting

Total (waiting)