billing@ as of 2009-03-27

Jan'09

192

204

382

779 (1)

Feb'09

136

301

478

917 (2)

Mar'09

144

147

246

25

293

64

922 (236)

support@ as of 2009-03-27

Nov'08

92

218

189

499 (0)

Dec'08

155

261

231

648 (1)

Jan'09

190

339

188

720 (3)

Feb'09

192

345

185

740 (18)

Mar'09

25

145

34

299

21

145

27

696 (107)

Meaning of fields

Month

not Moved

01 Explain / 01 Reception Answered

01 Waiting

02 Cash / 02 Phone Answered

02 Waiting

03 Account / 03 Service Answered

03 Waiting

Total (waiting)