Jan'09 | 200 | 204 | 376 | 780 (0) |
Feb'09 | 148 | 304 | 481 | 933 (0) |
Mar'09 | 192 | 304 | 435 | 931 (0) |
Apr'09 | 282 | 271 | 352 | 905 (0) |
May'09 | 221 | 289 | 384 | 894 (0) |
Jun'09 | 267 | 340 | 442 | 1052 (3) |
Jul'09 | 220 | 369 | 514 | 1105 (2) |
Aug'09 | 202 | 262 | 357 | 835 (14) |
Sep'09 | 119 | 223 | 311 | 318 | 43 | 1030 (178) |
Nov'08 | 93 | 217 | 189 | 499 (0) |
Dec'08 | 157 | 260 | 229 | 646 (0) |
Jan'09 | 192 | 338 | 182 | 712 (0) |
Feb'09 | 199 | 347 | 184 | 730 (0) |
Mar'09 | 201 | 367 | 196 | 764 (0) |
Apr'09 | 207 | 326 | 225 | 758 (0) |
May'09 | 292 | 229 | 131 | 652 (0) |
Jun'09 | 277 | 322 | 165 | 766 (2) |
Jul'09 | 205 | 330 | 196 | 731 (0) |
Aug'09 | 264 | 357 | 163 | 819 (35) |
Sep'09 | 20 | 167 | 45 | 320 | 40 | 157 | 35 | 784 (140) |
Month | not Moved | 01 Explain / 01 Reception Answered | 01 Waiting | 02 Cash / 02 Phone Answered | 02 Waiting | 03 Account / 03 Service Answered | 03 Waiting | Total (waiting) |