Jan'09 | 196 | 204 | 381 | 781 (0) |
Feb'09 | 148 | 306 | 484 | 938 (0) |
Mar'09 | 188 | 302 | 438 | 928 (0) |
Apr'09 | 278 | 272 | 358 | 908 (0) |
May'09 | 220 | 290 | 386 | 896 (0) |
Jun'09 | 263 | 336 | 433 | 1032 (0) |
Jul'09 | 220 | 369 | 518 | 1108 (1) |
Aug'09 | 207 | 267 | 369 | 843 (0) |
Sep'09 | 249 | 345 | 418 | 1013 (1) |
Oct'09 | 181 | 201 | 317 | 700 (1) |
Nov'09 | 47 | 67 | 79 | 94 | 298 (58) |
Nov'08 | 86 | 200 | 190 | 476 (0) |
Dec'08 | 144 | 240 | 222 | 606 (0) |
Jan'09 | 184 | 325 | 190 | 699 (0) |
Feb'09 | 194 | 316 | 192 | 702 (0) |
Mar'09 | 191 | 355 | 195 | 741 (0) |
Apr'09 | 203 | 325 | 223 | 751 (0) |
May'09 | 278 | 231 | 132 | 641 (0) |
Jun'09 | 262 | 321 | 172 | 756 (1) |
Jul'09 | 202 | 330 | 202 | 734 (0) |
Aug'09 | 266 | 364 | 206 | 838 (2) |
Sep'09 | 219 | 393 | 267 | 883 (4) |
Oct'09 | 193 | 23 | 304 | 166 | 706 (43) |
Nov'09 | 45 | 34 | 25 | 37 | 25 | 178 (82) |
Month | not Moved | 01 Explain / 01 Reception Answered | 01 Waiting | 02 Cash / 02 Phone Answered | 02 Waiting | 03 Account / 03 Service Answered | 03 Waiting | Total (waiting) |