billing@mail3.switzernet.com as of 2010-03-18

Dec'09

171

227

275

673 (0)

Jan'10

180

278

439

901 (4)

Feb'10

116

175

334

635 (10)

Mar'10

48

112

143

196

507 (56)

support@mail2.switzernet.com as of 2010-03-18

Dec'09

169

232

219

621 (1)

Jan'10

153

285

245

683 (0)

Feb'10

166

357

266

793 (4)

Mar'10

46

108

148

130

472 (86)

Meaning of fields

Month

not Moved

01 Explain / 01 Reception Answered

01 Waiting

02 Cash / 02 Phone Answered

02 Waiting

03 Account / 03 Service Answered

03 Waiting

Total (waiting)