billing@mail3.switzernet.com as of 2010-03-21

Dec'09

171

227

275

673 (0)

Jan'10

180

279

439

901 (3)

Feb'10

115

175

334

634 (10)

Mar'10

41

124

170

215

555 (46)

support@mail2.switzernet.com as of 2010-03-21

Dec'09

169

232

219

621 (1)

Jan'10

153

285

245

683 (0)

Feb'10

165

357

266

792 (4)

Mar'10

70

129

160

140

540 (111)

Meaning of fields

Month

not Moved

01 Explain / 01 Reception Answered

01 Waiting

02 Cash / 02 Phone Answered

02 Waiting

03 Account / 03 Service Answered

03 Waiting

Total (waiting)