billing@mail3.switzernet.com as of 2010-03-24

Dec'09

171

227

275

673 (0)

Jan'10

180

278

440

901 (3)

Feb'10

115

175

336

636 (10)

Mar'10

30

134

194

269

632 (35)

support@mail2.switzernet.com as of 2010-03-24

Dec'09

169

232

219

621 (1)

Jan'10

153

285

245

683 (0)

Feb'10

165

356

266

791 (4)

Mar'10

72

142

199

147

602 (114)

Meaning of fields

Month

not Moved

01 Explain / 01 Reception Answered

01 Waiting

02 Cash / 02 Phone Answered

02 Waiting

03 Account / 03 Service Answered

03 Waiting

Total (waiting)