Dec'09 | 171 | 227 | 275 | 673 (0) |
Jan'10 | 180 | 278 | 440 | 901 (3) |
Feb'10 | 115 | 175 | 336 | 636 (10) |
Mar'10 | 21 | 155 | 215 | 310 | 713 (33) |
Dec'09 | 169 | 232 | 219 | 621 (1) |
Jan'10 | 153 | 284 | 245 | 682 (0) |
Feb'10 | 165 | 356 | 266 | 791 (4) |
Mar'10 | 32 | 151 | 234 | 182 | 27 | 647 (80) |
Month | not Moved | 01 Explain / 01 Reception Answered | 01 Waiting | 02 Cash / 02 Phone Answered | 02 Waiting | 03 Account / 03 Service Answered | 03 Waiting | Total (waiting) |