billing@mail3.switzernet.com as of 2010-03-29

Dec'09

171

227

275

673 (0)

Jan'10

180

278

440

901 (3)

Feb'10

115

175

336

636 (10)

Mar'10

26

163

224

320

745 (38)

support@mail2.switzernet.com as of 2010-03-29

Dec'09

169

232

219

621 (1)

Jan'10

153

284

245

682 (0)

Feb'10

165

357

266

791 (3)

Mar'10

23

160

242

193

26

670 (75)

Meaning of fields

Month

not Moved

01 Explain / 01 Reception Answered

01 Waiting

02 Cash / 02 Phone Answered

02 Waiting

03 Account / 03 Service Answered

03 Waiting

Total (waiting)