billing@mail3.switzernet.com as of 2010-04-07

Dec'09

171

227

275

673 (0)

Jan'10

180

278

439

900 (3)

Feb'10

115

175

337

637 (10)

Mar'10

180

247

339

768 (2)

Apr'10

57

64

50

54

225 (57)

support@mail2.switzernet.com as of 2010-04-07

Dec'09

169

232

219

621 (1)

Jan'10

153

284

248

685 (0)

Feb'10

165

356

266

790 (3)

Mar'10

172

264

223

701 (42)

Apr'10

24

36

41

144 (49)

Meaning of fields

Month

not Moved

01 Explain / 01 Reception Answered

01 Waiting

02 Cash / 02 Phone Answered

02 Waiting

03 Account / 03 Service Answered

03 Waiting

Total (waiting)