billing@mail3.switzernet.com as of 2010-04-11

Dec'09

171

227

275

673 (0)

Jan'10

180

278

439

900 (3)

Feb'10

115

175

336

636 (10)

Mar'10

180

250

336

768 (2)

Apr'10

39

78

93

95

306 (40)

support@mail2.switzernet.com as of 2010-04-11

Dec'09

169

232

219

620 (0)

Jan'10

153

284

248

685 (0)

Feb'10

165

356

267

791 (3)

Mar'10

175

270

225

702 (32)

Apr'10

35

45

52

171 (39)

Meaning of fields

Month

not Moved

01 Explain / 01 Reception Answered

01 Waiting

02 Cash / 02 Phone Answered

02 Waiting

03 Account / 03 Service Answered

03 Waiting

Total (waiting)