billing@mail3.switzernet.com as of 2010-04-18

Dec'09

171

227

275

673 (0)

Jan'10

180

278

439

900 (3)

Feb'10

115

175

337

637 (10)

Mar'10

178

250

336

766 (2)

Apr'10

34

107

140

161

463 (55)

support@mail2.switzernet.com as of 2010-04-18

Dec'09

169

232

219

620 (0)

Jan'10

153

284

248

685 (0)

Feb'10

165

357

268

791 (1)

Mar'10

172

267

229

696 (28)

Apr'10

35

69

134

21

94

370 (73)

Meaning of fields

Month

not Moved

01 Explain / 01 Reception Answered

01 Waiting

02 Cash / 02 Phone Answered

02 Waiting

03 Account / 03 Service Answered

03 Waiting

Total (waiting)