billing@mail3.switzernet.com as of 2010-04-22

Dec'09

171

227

275

673 (0)

Jan'10

180

278

439

900 (3)

Feb'10

115

175

337

637 (10)

Mar'10

178

250

336

766 (2)

Apr'10

41

133

174

200

570 (63)

support@mail2.switzernet.com as of 2010-04-22

Dec'09

169

232

219

620 (0)

Jan'10

153

284

246

683 (0)

Feb'10

165

357

268

791 (1)

Mar'10

169

266

229

692 (28)

Apr'10

63

101

176

22

116

497 (104)

Meaning of fields

Month

not Moved

01 Explain / 01 Reception Answered

01 Waiting

02 Cash / 02 Phone Answered

02 Waiting

03 Account / 03 Service Answered

03 Waiting

Total (waiting)