billing@mail3.switzernet.com as of 2010-04-23

Dec'09

171

227

275

673 (0)

Jan'10

180

278

438

899 (3)

Feb'10

115

175

337

637 (10)

Mar'10

176

247

332

757 (2)

Apr'10

69

137

178

209

615 (91)

support@mail2.switzernet.com as of 2010-04-23

Dec'09

169

232

219

620 (0)

Jan'10

153

284

246

683 (0)

Feb'10

165

357

268

791 (1)

Mar'10

169

266

228

691 (28)

Apr'10

64

102

182

23

122

512 (106)

Meaning of fields

Month

not Moved

01 Explain / 01 Reception Answered

01 Waiting

02 Cash / 02 Phone Answered

02 Waiting

03 Account / 03 Service Answered

03 Waiting

Total (waiting)