billing@mail3.switzernet.com as of 2010-04-25

Dec'09

171

227

275

673 (0)

Jan'10

180

278

438

899 (3)

Feb'10

115

175

337

637 (10)

Mar'10

176

248

332

758 (2)

Apr'10

34

140

185

219

600 (56)

support@mail2.switzernet.com as of 2010-04-25

Dec'09

169

232

219

620 (0)

Jan'10

153

284

246

683 (0)

Feb'10

165

357

268

791 (1)

Mar'10

169

267

228

692 (28)

Apr'10

107

196

22

142

505 (60)

Meaning of fields

Month

not Moved

01 Explain / 01 Reception Answered

01 Waiting

02 Cash / 02 Phone Answered

02 Waiting

03 Account / 03 Service Answered

03 Waiting

Total (waiting)