billing@mail3.switzernet.com as of 2010-04-30

Dec'09

171

227

275

673 (0)

Jan'10

180

278

438

899 (3)

Feb'10

115

175

337

637 (10)

Mar'10

176

248

333

759 (2)

Apr'10

35

164

213

273

707 (57)

support@mail2.switzernet.com as of 2010-04-30

Dec'09

169

232

219

620 (0)

Jan'10

153

283

246

682 (0)

Feb'10

165

354

267

787 (1)

Mar'10

169

266

228

691 (28)

Apr'10

27

123

226

22

164

582 (69)

Meaning of fields

Month

not Moved

01 Explain / 01 Reception Answered

01 Waiting

02 Cash / 02 Phone Answered

02 Waiting

03 Account / 03 Service Answered

03 Waiting

Total (waiting)