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ACD report 9/10, references

To: Christian Lathion <christian.lathion@switzernet.com>, Oussama Hammami <oussama.hammami@switzernet.com>
Subject: ACD report 9/10, references
From: Task-By Emin Gabrielyan <emin.gabrielyan@switzernet.com>
Date: Fri, 30 Oct 2009 14:12:06 +0100
Fcc: imap://projects%40switzernet.com@mail.switzernet.com/INBOX/Sent
User-agent: Thunderbird 2.0.0.23 (Windows/20090812)

In http://www.unappel.ch/company/091029-ACDstat/
Add links to
http://switzernet.com/public/091020-acd-routing/
http://unappel.ch/public/091020-acd-routing/
and other available references

do not open the statistics in a new window, open in a current window

This task is in [routing by ACD 9,23]

Follow-Ups:
- Re: ACD report 9/10, references
  - From: Done-By Oussama Hammami <oussama.hammami@switzernet.com>

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