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Re: ACD report5 3/9 - describe referred billing stats

To: Task-By Emin Gabrielyan <emin.gabrielyan@switzernet.com>
Subject: Re: ACD report5 3/9 - describe referred billing stats
From: Done-By Oussama Hammami <oussama.hammami@switzernet.com>
Date: Tue, 10 Nov 2009 10:22:03 +0100
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In-reply-to: <4AF88CAB.1010207@switzernet.com>
References: <4AF88CAB.1010207@switzernet.com>
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Done

On 2009-11-09 22:42, Task-By Emin Gabrielyan wrote:

Nice to have also these links:
Billing Statistics [Verizon Colt]
But make the description better: “Billing statistics on the setup time, ASR, and number of concurrent calls”
Reference: http://unappel.ch/public/091029-ACDstat/

References:
- ACD report5 3/9 - describe referred billing stats
  - From: Task-By Emin Gabrielyan <emin.gabrielyan@switzernet.com>

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