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ACD report4 7/8, add more references in the main page

To: Oussama Hammami <oussama.hammami@switzernet.com>, Christian Lathion <christian.lathion@switzernet.com>
Subject: ACD report4 7/8, add more references in the main page
From: Task-By Emin Gabrielyan <emin.gabrielyan@switzernet.com>
Date: Tue, 03 Nov 2009 14:41:38 +0100
Fcc: imap://projects%40switzernet.com@mail.switzernet.com/INBOX/Sent
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add the references in the main page as described in the attached DOC file

Concerns the ACD based quality routing system
http://unappel.ch/public/091029-ACDstat/
http://switzernet.com/public/091029-ACDstat/

This task is in [routing by ACD 9,23]

Attachment: 7.doc
Description: MS-Word document

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- Re: ACD report4 7/8, add more references in the main page
  - From: Done-By Oussama Hammami <oussama.hammami@switzernet.com>

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