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comparison of ACD before and after activation of ACD routing

To: Oussama Hammami <oussama.hammami@switzernet.com>
Subject: comparison of ACD before and after activation of ACD routing
From: Task-By Christian Lathion <christian.lathion@switzernet.com>
Date: Thu, 22 Oct 2009 09:54:53 +0200
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Find a way of comparing the ACD for yerevan before and after the activation of ACD routing.

Format to be defined (php page, excel, baher page, ...). Attached for reference an excel stat for the last 60 days.

Attachment: 091022-asr-yerevan.xls
Description: MS-Excel spreadsheet

Follow-Ups:
- Re: comparison of ACD before and after activation of ACD routing
  - From: Task-By Christian Lathion <christian.lathion@switzernet.com>
- Re: comparison of ACD before and after activation of ACD routing
  - From: Done-By Oussama Hammami <oussama.hammami@switzernet.com>

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