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Re: comparison of ACD before and after activation of ACD routing

To: Task-By Christian Lathion <christian.lathion@switzernet.com>
Subject: Re: comparison of ACD before and after activation of ACD routing
From: Done-By Oussama Hammami <oussama.hammami@switzernet.com>
Date: Mon, 09 Nov 2009 11:38:41 +0100
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done:
http://www.unappel.ch/public/091029-ACDstat/
http://www.switzernet.com/public/091029-ACDstat/

On 2009-10-22 09:54, Task-By Christian Lathion wrote:

Find a way of comparing the ACD for yerevan before and after the activation of ACD routing.

Format to be defined (php page, excel, baher page, ...). Attached for reference an excel stat for the last 60 days.

References:
- comparison of ACD before and after activation of ACD routing
  - From: Task-By Christian Lathion <christian.lathion@switzernet.com>

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