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ACD report2 6/15, the number of long conversations is missing (calls longer than 30 sec)

To: Christian Lathion <christian.lathion@switzernet.com>, Oussama Hammami <oussama.hammami@switzernet.com>
Subject: ACD report2 6/15, the number of long conversations is missing (calls longer than 30 sec)
From: Task-By Emin Gabrielyan <emin.gabrielyan@switzernet.com>
Date: Sat, 31 Oct 2009 20:48:10 +0100
Fcc: imap://projects%40switzernet.com@mail.switzernet.com/INBOX/Sent
User-agent: Thunderbird 2.0.0.23 (Windows/20090812)

The field of successful number of conversations is missing, put it before Total calls

“Conversations (duration>30)”

This task is in [routing by ACD 9,23]

Follow-Ups:
- Re: ACD report2 6/15, the number of long conversations is missing (calls longer than 30 sec)
  - From: Done-By Oussama Hammami <oussama.hammami@switzernet.com>

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