Done:
http://www.unappel.ch/public/091029-ACDstat/
http://www.switzernet.com/public/091029-ACDstat/
On 2009-11-03 14:40, Task-By Emin Gabrielyan wrote:
Make
the previous interval statistics 7 headers shorter to leave more
space for histograms.
Add a super header for 7 headers of previous interval call statistics.
Add a super header for 3 headers of current interval stats of calls
passing via the ACD routing system.
(see the attached DOC file)
Concerns the ACD based quality routing system
http://unappel.ch/public/091029-ACDstat/
http://switzernet.com/public/091029-ACDstat/
This task is in [routing by ACD 9,23]
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